Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing and using the ALTUS GROUP INC website (altusgroup-inc.com) and our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

These Terms of Service constitute a legally binding agreement between you and ALTUS GROUP INC regarding your use of our website and services.

2. Description of Service

ALTUS GROUP INC provides professional real estate services, including but not limited to:

  • Residential and commercial real estate consultation
  • Property buying and selling assistance
  • Real estate market analysis
  • Property leasing support
  • Investment property consulting
  • Transaction coordination services
  • Property advisory services

Our website serves as an informational platform and a means to connect potential clients with our professional real estate services. We are headquartered at 101 Mountain Ave SW, Roanoke, VA 24016.

3. Eligibility

To use our services, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Have the legal capacity to enter into a binding agreement
  • Provide accurate and complete information when requested
  • Not be prohibited from using our services under applicable law

By using our services, you represent and warrant that you meet all eligibility requirements.

4. User Responsibilities

As a user of our website and services, you agree to:

  • Provide truthful, accurate, and complete information when submitting forms or inquiries
  • Use our website and services only for lawful purposes
  • Not impersonate any person or entity
  • Not provide false information about your identity or property needs
  • Cooperate with us in providing necessary information for service delivery
  • Respond to communications in a timely manner
  • Not interfere with or disrupt the operation of our website
  • Not attempt to gain unauthorized access to any part of our systems

5. Prohibited Uses

You are prohibited from using our website or services:

  • For any unlawful purpose or in violation of any applicable laws
  • To transmit spam, advertisements, or other unsolicited communications
  • To distribute viruses, malware, or other harmful code
  • To collect information about other users without consent
  • To engage in any activity that interferes with our operations
  • For any purpose that is fraudulent, deceptive, or misleading
  • To infringe upon the intellectual property rights of others

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of ALTUS GROUP INC or its content suppliers and is protected by intellectual property laws. You may not:

  • Copy, modify, or distribute any content from our website without written permission
  • Use our trademarks, logos, or branding without authorization
  • Create derivative works based on our content
  • Remove any copyright or proprietary notices

Unauthorized use of our intellectual property may result in legal action.

7. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, ALTUS GROUP INC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties that our services will be uninterrupted or error-free
  • Warranties regarding the accuracy, reliability, or completeness of content
  • Warranties that our website is free of viruses or other harmful components

We do not guarantee specific results, transaction completions, property values, or investment returns from our real estate services.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALTUS GROUP INC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or corruption of data
  • Cost of substitute services
  • Any other intangible losses

Our total liability for any claim arising from your use of our website or services shall not exceed the amount you paid us, if any, for the specific service giving rise to the claim.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for:

  • The content, accuracy, or reliability of third-party websites
  • The privacy practices of third parties
  • Any transactions conducted with third parties
  • Any damages arising from your use of third-party services

We encourage you to review the terms and privacy policies of any third-party websites you visit.

10. Indemnification

You agree to indemnify and hold harmless ALTUS GROUP INC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

  • Your use of our website or services
  • Your violation of these Terms of Service
  • Your violation of any third-party rights
  • Any false information you provide

11. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for any reason, including:

  • Violation of these Terms of Service
  • Conduct that we determine to be harmful to other users or our business
  • Extended periods of inactivity
  • Any other reason at our sole discretion

Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall remain in effect.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the state or federal courts located in Roanoke, Virginia.

If any provision of these Terms of Service is found to be unenforceable, the remaining provisions shall continue in full force and effect.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

ALTUS GROUP INC
101 Mountain Ave SW
Roanoke, VA 24016
Phone: +1 (626) 394-7826
Email: help@altusgroup-inc.com